Terms and Conditions

Use of CareHomeMap

Welcome to the CareHomeMap website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use which govern CareHomeMap's relationship with you in relation to this website.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Rating, Licencing and Outcome information on this website is compiled from reports which are copyright of the Care Quality Commission. No warranty is given that information on the website is correct
Neither CareHomeMap nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any information available through this website meet your specific requirements.
This website contains material which is owned by or licenced to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
This website includes links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the websites. We have no responsibility for the content of the linked websites.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.

Creating an Account

If you create an account with CareHomeMap we will record your user name, email address and your IP Address.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your email address to contact you for market research purposes.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

Privacy Policy

CareHomeMap will ensure that your privacy is protected and secure.
In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and administrative procedures to safeguard and secure the information we collect online.
If you have provided information by which you can be identified when using this website, then it will only be used in accordance with this privacy statement.

Submitting Feedback

Feedback will be presented anonymously on the website but will be recorded with the account name and ip address of the person who submitted it.
All feedback will be moderated before it appears on the website.
Feedback may not be submitted which identifies the person making it by for example including a name, email address or mobile phone number in the comments.
Feedback may not be submitted which mentions any member of a care home's staff by name or nickname or describes or identifies a staff member in any way.
Feedback may only be submitted by someone who has visited the care home and has personal experience of it.
Feedback may not be submitted by any employee or ex-employee of a care home or care home group or anyone who has a personal or business affilliation with the care home or care home group.
Feedback may not be submitted by anyone who has received or been offered an incentive or payment from a care home or care home group.